Services

Business Process Automation

Custom software development and consulting that puts software to work on your repetitive, algorithmic tasks — freeing your staff for the smart, challenging human work.

Techlancer provides custom software development and consulting for business process automation. If your team spends hours re-keying data, moving information between disconnected systems, or assembling the same reports week after week, purpose-built software can take that work off their plate — consistently, accurately, and at any scale.

Let the software do the repetitive algorithmic work…

Repetitive, rule-based work is exactly what software does best. Anything your business does by following the same steps every time — entering data, transferring records between applications, generating reports, routing tickets — is a candidate for automation. Software performs these algorithmic tasks faster than people can, without fatigue and without transcription mistakes.

Free your staff for the smart challenging human work

Automation is not about replacing your team; it is about redirecting them. When the routine work runs itself, your people can focus on the judgment calls, customer relationships, and creative problem-solving that actually grow the business — the work only humans can do.

How we can help

  • Labor reduction — eliminate hours of manual, repetitive effort.
  • Human error reduction — remove the mistakes that come with manual data handling.
  • Business process improvements — streamline how work moves through your organization.
  • Data accessibility improvements — third-party application data integration and department portals that put all the necessary information in one place, with simple drill-down for details.
  • Business Intelligence insights — KPI growth/decline monitoring, automated data trending, interactive widgets, critical goal tracking, and customized reporting.

Capabilities

  • Business process improvement assessments
  • Custom 3rd-party software integration
  • Advanced custom web app development
  • Automated report generation
  • Data accessibility — department portals, ergonomic design for simple data access, mobile-responsive layouts that work on smartphones and tablets, and third-party application data integration
  • Disjoined data — minimize data duplication across systems
  • Web app development for mobile devices
  • Portal development — customer portals, mobile technician portals, department portals, and production portals
  • Dashboard development — management dashboards and internal communication dashboards
  • Business Intelligence — KPIs, interactive widgets, employee progress tracking, critical goal tracking, and live charts and graphs
  • Enhanced UI (user interface) design
  • Primary languages: HTML, ASP.Net, C#.Net, VB.Net, JavaScript, jQuery, React, CSS
  • Platforms: Azure, Amazon Web Services (AWS), Windows
  • 3rd-party software integration — accounting, ERP, communication (text chat, video, email), payment fulfillment, CRM, marketing software, and e-signature

Business Process Automation Case Studies

HubSpot CRM integrated with mission-critical business software

Integration of HubSpot CRM with mission-critical business software to improve sales process efficiency and accuracy

Developer modernizing custom legacy software in place

Custom Legacy Software Update — Support then modernize in-place

CRM improvement with custom webhooks for a better customer experience

Improving Customer Experience with Custom Software

Custom business process automation software — integrating business systems

Custom time tracking and reporting software on screen

Custom Business Process Automation Software — Time Tracking and Reporting

Automated ticket processing workflow built with custom software

Custom software for business process automation — ticket processing

Automated data entry replacing manual keying with 3rd-party integration

Custom Business Process Automation Software — Automating manual data entry & integrating with 3rd party software

Explore the full write-ups in our case studies, or contact us to talk through the processes you would like to automate.

Frequently Asked Questions

What is business process automation?

Business process automation uses purpose-built software to handle repetitive, rule-based work such as entering data, transferring records between applications, generating reports, or routing tickets. Software performs these algorithmic tasks faster than people can, without fatigue and without transcription mistakes.

Which business processes are good candidates for automation?

Anything your business does by following the same steps every time is a candidate, especially manual data entry, moving information between disconnected systems, and assembling the same reports week after week. Connecting those systems often pairs well with 3rd-party app integration so data flows without re-keying.

Will automation replace my staff?

No. Automation is about redirecting your team, not replacing it; when the routine work runs itself, your people can focus on judgment calls, customer relationships, and creative problem-solving that only humans can do.

Ready to automate a repetitive process?

Tell us about the tasks eating up your team's time and we will help you find the ones worth automating first. To talk it through, contact us.

Ready to simplify your operations?

Tell us about the process that slows your team down. We will show you what custom software can do about it — no obligation, no jargon.

Contact Us
Call (224) 488-2888